Policies and notices

A. Information You Provide to Us

In using our Services, you may provide us with Personal Information, including, without limitation:

• Individual identifiers such as name, username, date of birth, contact information such as mailing address, phone number, and email address;
• Payment and transactional information such as Services purchased. Note that we use third party payment processors to facilitate your payments and do not store your payment information;
• Communications with us, preferences, and other Information you provide to us such as any messages (including via online chat feature), opinions and feedback that you provide to us, your user preferences (such as in receiving updates or marketing information), and other Information that you share with us when you contact us directly (such as for customer support services); and
• Additional Personal Information as otherwise described to you at the point of collection or pursuant to your consent.

B. Sensitive Information

PBS Canada may process the following categories of sensitive Personal Information when you use our Services, that may be deemed sensitive under applicable law:

• Geolocation data, such as your physical location if you have enabled location services on your device;
• Payment information including debit or credit card information in combination with any required security or access code collected for the purpose of processing payment for our products or Services. We use third party payment processors to facilitate payment and do not store any of your payment sensitive information; and
• Authentication data, such as account Personal Information and log in credentials, including unique identifiers such as username, account number, and password.

C. Information We May Automatically Collect About You

Our Services may automatically collect the following categories of usage and technical Information about you. This Information is used by PBS Canada for the operation of the Services, to maintain quality of the Services, and to provide generalised statistics regarding use of the Services. This Information may include:

• IP address, which is the number associated with the service through which you access the Internet, like your ISP (internet service provider);
• Date and time of your visit or use of our Services;
• Domain server from which you are using our Services;
• Type of computer, web browsers, search engine used, operating system, or platform you use;
• Data identifying the web pages you visited prior to and after visiting our website or use of our Services;
• Your movement and activity within the website, which is aggregated with other Information; and
• Mobile device Information, including the type of device you use, operating system version, and the device identifier (or "UDID").

D. Cookies & Technologies Used to Collect Information About You

We and/or certain service providers operating on our behalf may collect Information about your activity, or activity on devices associated with you over time, on our sites and applications, and across non-affiliated websites or online applications. We may collect this Information by using certain technologies, such as cookies, web beacons, pixels, software developer kits, third party libraries, and other similar technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
• Web Beacons. Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyse the traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of Information either directly to us or to a third party authorised by us to collect Information on our behalf. Our Services use retargeting pixels from Google, Facebook, and other ad networks. We also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
• Analytics. Analytics are tools we may use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualise and personalise the ads of its own advertising network. You can view Google's Privacy Practices here.
• Mobile Application Technologies. If you access our website and Services through a mobile device, we may automatically collect Information about your device, your phone number, and your physical location.

E. Information We May Receive from Third Parties

We may collect additional information about you from third party websites, social media platforms, and/or sources providing publicly available information to help us provide services to you, help prevent fraud, and for marketing and advertising purposes.

This Privacy Policy only applies to Information collected by our Services. We are not responsible for the privacy and security practices of those other websites or Social Media Platforms or the Information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, Social Media Platform, and/or content.